IT Support Professional

IT Support Professionals monitor and maintain computer systems and networks.  They also solve technical and application problems either over the phone or in person.

SELECT AN APPRENTICESHIP LOCATION

Apprenti

Step 1: Verify Eligibility

Required Qualifications
  • 18 years of age
  • High School diploma or equivalent
Step 2: Apply
Apply

- Math: 60 Questions
- Logic & Critical Thinking: 40 questions
- Soft Skills: 14 questions
* Applicants can take the assessment up to four times.

  • Qualifying individuals are placed in ranked candidate pool.
  • Top ranked candidates will be invited to interview with Apprenti.
    * Those who possess a security clearance can notify staff during interview to be eligible for certain positions.
  • Candidates will be invited to interview with a hiring partner when apprenticeship opportunities are available.
  • Once selected by hiring partner, begin training for required certification.
Step 3: Training and Certifications
Certification Training
  • 12 weeks
  • Certification training is unpaid unless otherwise determined by employer
  • Veterans can receive GI Bill® Housing Allowance during training
  • Complete Required Certifications before beginning on-the-job training
Step 4: Begin Apprenticeship

Apprenticeship

  • Full-time, entry-level position with hiring partner
  • 2,000 hours / 1 year paid on-the-job training

Salary

  • Start at 60% of market rate. Current minimum starting salary of $42,000. in King County.
  • Increase to 70% after 1,000 hours of on-the-job training (6 months) based on improved competency.
  • Receive health and dental benefits during the apprenticeship, and potentially other company standard benefits like 401k retirement savings or a health care savings account.

G.I. Bill® Housing Allowance

  • Usage is optional
  • Housing allowance can be found using the GI Bill® Comparison Tool
  • Search School Name: APPRENTI
    * For Estimated Wage Calculator shown below, enter $20 for minimum Starting Hourly Pay

Calculate Starting Pay With GI Bill ®

Estimated Wage Calculator

All calculations based on a 160 hours/month work schedule.

*Contact union local for updated wage information.

GI Bill Usage Breakdown:
100% – 1-6 months
80% – 6-12 months
60% – 12-18 months
40% – 18-24 months
20% – 24-30 months
*Usage Optional
Eligible veterans in an approved Apprenticeship Program can use their GI Bill® benefit and receive a tax-free stipend on a monthly basis. The Post 9/11 GI Bill® stipend is the equivalent of the Monthly Housing Allowance (MHA) of an E-5 with dependents (based on the zip code of the training facility) which is paid addition to normal wages. Refer to the chart below to understand how Post 9/11 GI Bill® benefits are paid, or consult the VA website www.benefits.va.gov/gibill (Link) to see how other VA chapters are paid for Apprenticeship Training.